From the clinic dashboard, select the start query icon as shown below.
Search for the patient by name, personal code or email address and select the correct patient from the list.
Select the query type from the dropdown list.
Add your text(1), add files if needed(2), choose if you would like your patient to reply(3) and send(4)
Your patient will receive an email notification and will need to log in securely in order to view the message details.
All images are for illustration purposes only, no personal data is used.
Please contact our customer support team here, should you need any further assistance.