Assigning queries can be useful, for example, assigning all prescription requests to be done by a specific team member.
Assigning queries can be done manually or automatically.
- To assign a query to a team member, select the icon (1) and choose the person who should deal with this query.
- To assign the query to yourself, simply reply to the patient(2) and the query will automatically be assigned to you.
All images are for illustration purposes only, no personal data is used.
Please contact our customer support team here, should you need any further assistance.